Shipping policy

Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time Standard international shipping typically takes 7–21 business days depending on the destination country. Expedited shipping options may be available at checkout.

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer. Ornelva is not responsible for delays caused by customs processing.

Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.